Simon Roofing
Inside Sales Account Support
Sales - Youngstown, OH - Full Time
Inside Sales Account Support
Who you are:
We are seeking an energetic, responsible individual to join our growing team. In this position, you will be expected to learn the ins-and-outs of our daily routines and procedures. The Sales Support position supports the Senior Account Sales Representative in developing account prospects and servicing existing customers with a focus on driving roofing/flooring/concrete service sales in retail chains. The inside account manager will also prepare and start the process for new leads and opportunities with customers.
What you'll do:
- This is a Fully Remote (Work-From-Home) position.
- Work closely with the Account Sales Representative in the local Market to maintain and grow existing accounts, as well as develop new accounts.
- Travel as required to prospect and customer offices/sites to help senior sales representatives secure new business, make presentations, conduct negotiations, and maintain customer relations. Travel mainly entails local meetings when the Account Sales Representative requests.
- Track work orders, estimates, proposals.
- Verify that all operations groups are meeting the agreed deadlines, and customers are receiving information by the deadline.
- Support the Sales Rep by troubleshooting service and repair issues with customers.
- Prospect to identify regional account prospects to call on.
- Develop long-term relationships with decision makers of companies with multiple locations throughout the market.
- Email marketing information to customers and prospects.
- Document daily activities and create/maintain updated prospect and client information in customer relations management (Dynamics) software.
- Cold-call and qualify potential prospects.
- Prepare reports of business transactions and business expenses.
- Identify the service needs of clients, develop and execute a plan that is seamless for both the customer and our company.
- Preparing Repair Proposals, submit and selling to existing customers.
- Generating and maintaining reports for existing customers – KPI reports; scorecards from Dynamics; roof rating reports, etc.
- Preparing Billing/Job packets for sold repair work and beginning execution process.
- Updating clients with “specific” and “special” requests/needs/ongoing tracking.
What you'll need:
- Bachelor's degree is a plus to have with a focus in Communications, Business, Sales, or Marketing or relevant 3+ years of work experience.
- Strong knowledge of Microsoft Excel and Word.
- Strong interest in a challenging and rewarding career.
- Team-oriented, energetic, enthusiastic, self-motivated and a good work ethic.
- Strong skills in listening, organization, and sales closing.
- Good verbal and written communication skills.
What We Offer:
- Medical, Dental, Vision Benefits
- Life Insurance
- Paid Time Off
- 401k, with discretionary company match
Simon Roofing is an Equal Opportunity Employer and does not discriminate against any applicant on race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by the Federal or State law or local ordinance.
Note: The statements herein are intended to describe the general nature and levels of work performed by employees, but are not a complete list of responsibilities, duties, and skills required of the personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
FL License Number: CCC048202
I certify the information I have provided in this Employment Application is true and complete to the best of my knowledge. I understand that, if hired, discovery of any false information provided or any relevant information omitted (no matter when discovered) may result in the immediate termination of my employment. I authorize Simon Roofing and Sheet Metal Corp. (the "Company") to make whatever inquiries it deems necessary or appropriate of any person or organization to verify any of the information I have provided in this application and to determine my qualifications and abilities. I hereby release the Company from any and all claims or action or causes of action arising out of the Company's lawful inquiries and/or its determination of my qualifications and abilities.
